1. Introduction
- Welcome to Lochs & Links Golf Tour Operator. By booking a tour with us, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making a booking.
2. Booking and Payment
2.1 Booking Process
- To book a tour, please contact us via our website, email, or phone. A booking is only confirmed once a deposit has been received and a confirmation email has been sent to you.
2.2 Payment Terms
- A non-refundable deposit of 25% of the total tour cost is required to confirm your booking. The remaining balance must be paid no later than 60 days prior to the tour start date. If the booking is made within 60 days of the tour start date, the full amount is payable at the time of booking.
3. Cancellations and Refunds
3.1 Cancellation by the Client
- If you wish to cancel your booking, you must notify us in writing. The following cancellation charges apply:
- More than 60 days before the tour start date: Deposit only
- 30-59 days before the tour start date: 50% of the total tour cost
- Less than 30 days before the tour start date: 100% of the total tour cost
3.2 Cancellation by Lochs & Links
- We reserve the right to cancel any tour due to unforeseen circumstances or if the minimum number of participants is not met. In such cases, a full refund will be provided, or an alternative tour option will be offered.
4. Changes to Booking
4.1 Changes by the Client
- If you wish to make changes to your booking, please notify us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes will be possible. Any additional costs incurred due to changes will be your responsibility.
4.2 Changes by Lochs & Links
- We reserve the right to make changes to the tour itinerary if necessary. In such cases, we will inform you as soon as possible and provide an alternative arrangement of equal or higher value.
5. Travel Insurance
- It is mandatory for all clients to have comprehensive travel insurance that covers cancellation, medical expenses, personal accident, personal liability, loss of luggage, and personal effects. Lochs & Links will not be held responsible for any costs incurred due to inadequate travel insurance.
6. Health and Safety
6.1 Health Requirements
- You are responsible for ensuring that you are in good health and physically capable of participating in the tour. Please inform us of any medical conditions or dietary requirements at the time of booking.
6.2 Safety Standards
- We adhere to high safety standards and take all necessary precautions to ensure your safety during the tour. However, golf tour activities carry inherent risks, and by participating, you acknowledge and accept these risks.
7. Liability
- Lochs & Links will not be liable for any injury, loss, damage, accident, delay, or inconvenience caused by events beyond our control, including but not limited to natural disasters, war, civil unrest, strikes, or government actions.
8. Conduct and Behaviour
- You are expected to conduct yourself in a respectful and considerate manner throughout the tour. Any behaviour that is deemed inappropriate or disruptive may result in you being removed from the tour without refund.
9. Complaints
- If you have any complaints during the tour, please inform your point of contact or our office immediately so that we can address the issue promptly. We value your feedback and strive to provide the best possible service.
10. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of Scotland (United Kingdom)]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Scotland (United Kingdom).
11. Amendments
- Lochs & Links reserves the right to update or amend these terms and conditions at any time. The latest version will be available on our website, and it is your responsibility to review the terms before making a booking.
12. Contact Information
- For any questions or concerns regarding these terms and conditions, please contact us at:
· Email: info@lochsandlinks.com
· Phone: (+44) 7585774425
Thank you for choosing Lochs & Links Golf Tour Operator. We look forward to providing you with an unforgettable golf tour experience.